Protecting your private information is our priority. This Privacy Policy governs data collection and usage of the products, services, software, platform and websites (collectively, "Services") provided by Filio Technologies LLC (referred to herein as "Filio Technologies," "we," "us," or "our"). By using the Services, you consent to the data practices described in this policy and our Terms of Service. If you do not agree to any part of this Privacy Policy, then you should stop accessing the Services.
More simply put: By using Filio Technologies LLC services at filio.online, you agree to our privacy policy and terms of service. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
Filio Technologies LLC may collect personally identifiable information, such as, but not limited to, your email address, name, physical address, telephone number, and IP address. If you purchase our Services, we collect and store your billing and credit card information. The information that we collect and store depends on the type of Service that you use, as described below:
Account Information: When you register with Filio Technologies LLC, we collect and maintain your account information such as login name, password, email address, and contact information.
Business Entity Information: If you use our business compliance or filing Services, we collect and store business entity data including entity name, Department of State identification numbers, filing numbers, addresses, officer and member names, registered agent details, EIN information, compliance deadlines, and filing status.
Formation Documents: If you use our entity formation Services, we collect and store information necessary to form your business entity, including organizational documents, operating agreements, bylaws, and related formation data.
Filing and Compliance Data: If you use our biennial statement, annual report, DBA, or publication services, we collect and store the information you provide for these filings, including entity addresses, officer information, and government filing confirmation data.
Registered Agent Services: If you use our registered agent Services, we collect and store the information you provide about your business entity, such as the entity name, filing number, address, phone number, and the names, addresses, and contact information of officers, directors, managers, or owners of the entity.
Information about your computer hardware and software may be automatically collected by Filio Technologies LLC. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. Filio Technologies LLC also collects geolocation information based on visitors' IP addresses. This information is used by Filio Technologies LLC for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services to third parties, this information may be collected and used by them. Filio Technologies LLC encourages you to review the privacy statements of entities or services you access from our Service so that you can understand how those entities collect, use and share your information. Filio Technologies LLC is not responsible for the privacy statements, privacy practices, or content on websites or services outside of those we operate.
More simply put: When you create an account or purchase services, we store your contact, billing, and business entity information. For all visitors, we collect anonymized information like your browser type and the length of time you spend on the site. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
In certain situations, Filio Technologies LLC provides an API license to business partners in order for them to provide certain Services via their own websites or applications. In these situations, we may collect, store, and disclose to the relevant API partner your personal or other input data to (a) enable the API partner to offer our Services and/or its services to you, (b) for purposes of sending you marketing communications as permitted under applicable law, or (c) any purpose for which API partner has the right to under applicable law (e.g., via your agreement to API partner’s privacy policy). We also collect, store and use personal information gathered via the API business relationship for purposes of (1) monitoring and improving our Services, and (2) in order to enable you to create an account directly with Filio Technologies LLC. “API” means an application programming interface(s) and any accompanying or related documentation, source code, SDKs, executable applications and other materials made available by Filio Technologies LLC.
More simply put: We may sometimes contact you on behalf of another company with a special offer. We may share your account information if we are required to by law or to fulfill services for you. We also collect certain tracking information about your activity on our website to personalize your experience and to improve the service for our members. You may also access Filio Technologies LLC Services via a third party application or website that connects to Filio Technologies LLC technology, and in those cases Filio Technologies LLC may also collect, use and share your personal information in similar ways to those described above. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
In order to ensure delivery of Services and for quality assurance purposes, Filio Technologies LLC will have access to certain communications with attorneys which are transmitted through the Services. If you access our site to find or contact attorneys, we collect and store your name, email address and information about the relevant jurisdiction and your legal matter or question for quality assurance purposes and to connect you with the right attorney (but we do not monitor or access any communications between you and your counsel that occur outside of our Services). Although we believe such communications should be subject to the attorney-client privilege, whether any particular communication is privileged is a fact-specific analysis and depends on the laws of the relevant jurisdiction. As a result, if you choose to communicate with an attorney through the Services, please note that, depending on the laws in the applicable jurisdiction, any such communications between you and a participating attorney may not necessarily be protected by the attorney-client privilege doctrine.
More simply put: When you contact a lawyer through our website, Filio Technologies LLC can access those messages for quality assurance and fulfillment purposes. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
Filio Technologies LLC collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. Filio Technologies LLC may also use your personal information to inform you of other products or services available from Filio Technologies LLC that may interest you. Filio Technologies LLC may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Filio Technologies LLC does not sell, rent or lease its customer lists to third parties. Filio Technologies LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In cases where you request us to do so, we will share your personal information with trusted business partners so that they can offer you products or services that you have expressed interest in. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party without your express consent.
Filio Technologies LLC may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfillment. Filio Technologies LLC may also share information on your use of our Site with third party providers of web and application analytic services in order to enable Filio Technologies LLC to understand site usage, detect fraud and potential threats, and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information.
When you use our business filing services, Filio Technologies LLC submits information you provide to federal, state, county, and local government agencies on your behalf. This information becomes part of the public record as maintained by the applicable government agency. Filio Technologies LLC has no control over, and is not responsible for, the dissemination of information that becomes part of the public record through government filings.
Filio Technologies LLC uses tracking pixels and other technology to track the pages our customers visit within our websites. This data is used to understand our customers' needs, improve our Services, and deliver customized content and recommendations. We use third parties such as Google Analytics for data collection and analytics to collect, process and store your site usage and browser information on our behalf when you use our Services.
Filio Technologies LLC uses tracking to create remarketing audiences of users based on user behavior and visits to our website. Users can opt out of some or all of these advertising features by visiting Google's opt-out page or resources like the NAI consumer opt-out page.
Some web browsers have incorporated "Do Not Track" ("DNT") features that can send a signal to the websites you visit indicating you do not wish to be tracked. Our websites may not respond to all browser-based DNT signals; however, our websites do respond to the Global Privacy Control ("GPC") to opt-out of "sales" of personal information and targeted advertising in certain locales. For more information on the GPC, see https://globalprivacycontrol.org/.
Filio Technologies LLC may disclose personal information when we believe it is required to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users' rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.
Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of Filio Technologies LLC's business assets.
More simply put: We may sometimes contact you on behalf of another company with a special offer. We may share your account information if required by law or to fulfill services for you. We also collect certain tracking information about your activity on our website to personalize your experience and improve our services. When we file documents with government agencies on your behalf, that information becomes part of the public record. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with Filio Technologies LLC, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as your billing address.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.
More simply put: We use cookies to personalize your experience on our website. If you'd rather we didn't, you can change your browser settings to refuse them, but this will impair your use of our Services. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
You can access, change, correct, and delete information (including personal information) previously submitted by logging into your Filio Technologies LLC account, selecting "Account Settings" and editing the data fields there. You can also change payment information in your paid Filio Technologies LLC account and remove payment information in terminated or downgraded accounts. Alternatively, you may call our customer service team at (917) 985-8677 during our regular business hours or email us at support@filio.online to effect these changes.
More simply put: You can access, change, correct, and delete account information (including personal information) through your Filio Technologies LLC account or by contacting our customer service team. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
NY SHIELD Act Compliance. Filio Technologies LLC complies with the New York SHIELD Act (Stop Hacks and Improve Electronic Data Security Act, N.Y. Gen. Bus. Law Section 899-aa et seq.), which requires businesses that collect private information of New York residents to implement and maintain reasonable safeguards to protect the security, confidentiality, and integrity of such information.
Under applicable federal and state privacy laws, you may have the following rights with respect to your personal information: (i) the right to request disclosure of data collection practices; (ii) the right to have your information deleted, subject to certain exceptions; (iii) the right to request that your personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because you exercised any of these rights.
You may submit a personal information access or erasure request via email to support@filio.online. Filio Technologies LLC will need to collect information from the requesting party to verify their identity, and will respond within: (a) 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances), or (b) the timeframe required by applicable law if different.
Please be aware that such a request does not ensure complete or comprehensive access or removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested. We reserve the right not to process any privacy requests to the extent not required by applicable law.
More simply put: Filio Technologies LLC is committed to complying with your privacy rights under applicable federal and New York State law, including the NY SHIELD Act. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify Filio Technologies LLC of any unauthorized use of your account.
Filio Technologies LLC uses industry standard security measures to secure your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Filio Technologies LLC regularly reviews its security measures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. Filio Technologies LLC retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
Business Entity Data Security. In addition to the general security measures described above, Filio Technologies LLC implements enhanced security measures for business entity information, including Department of State identification numbers, EINs, and officer/member personal information. These measures include encryption of sensitive data at rest and in transit, role-based access controls limiting employee access to business entity data, regular security assessments and vulnerability testing, and incident response procedures in compliance with the NY SHIELD Act.
More simply put: Filio Technologies LLC uses industry standard and enhanced security measures to keep your personal and business entity information safe. You can do your part by using a unique strong password and keeping it private. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
Our Services are not intended for individuals under the age of 18, and use of the Services by anyone under 18 is prohibited by our Terms of Service. We do not knowingly collect personal information from individuals under 18. If you believe that a minor has provided us with personal information, please contact us immediately as set forth in this Privacy Policy.
More simply put: No one under 18 should use Filio Technologies LLC services. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
Filio Technologies LLC may change the provisions of this Privacy Policy at any time, and will always post the most up-to-date version on our website at filio.online/legal. We may provide notice by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means consistent with applicable law.
More simply put: This is the most recent version of the privacy policy. If we change it, we will update it at filio.online/legal. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
The Website is hosted in the United States. Accordingly, by providing your personal information through the Website, you consent to the transfer of your personal information from your country of residence to the United States. With regard to data transfers from the European Economic Area or the United Kingdom to the U.S., we comply with applicable data transfer mechanisms as required by law.
More simply put: Filio Technologies LLC protects personal data in accordance with applicable international data transfer requirements. (This “More simply put” section is presented for illustrative and administrative convenience only; the full, formal legal text of this section strictly controls and governs in all instances of interpretation, ambiguity, or dispute.)
California Residents (CCPA/CPRA). If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request deletion or correction; to opt out of any "sale" or "sharing" of personal information and of targeted advertising; and to be free from discrimination for exercising these rights. We honor Global Privacy Control signals as a valid opt-out. To exercise these rights, email support@filio.online or call (917) 985-8677. We will verify your identity before responding and will respond within the timeframes required by the CCPA/CPRA. We do not sell personal information for money. In the preceding 12 months we have collected the categories of personal information described in Section 1 of this Policy.
EEA/UK Residents (GDPR/UK GDPR). If you are located in the EEA or UK, our legal bases for processing are: performance of our contract with you, our legitimate interests in operating and improving the Services, compliance with legal obligations, and your consent where required. You have rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your supervisory authority. To exercise these rights, contact support@filio.online. International transfers to the United States are made under appropriate safeguards, including Standard Contractual Clauses where applicable.
Data Retention. We retain personal information only as long as necessary for the purposes described in this Policy: account and billing records for the life of your account plus the period required by tax and recordkeeping law; business-entity and filing data for as long as we provide compliance services plus any statutory retention period; and analytics data for a rolling period consistent with our operational needs. When information is no longer needed, we delete or de-identify it.
Filio Technologies LLC welcomes your comments regarding this Privacy Policy. Please contact us at:
Filio Technologies LLC
418 Broadway, STE N
Albany, NY 12207
Phone: (917) 985-8677
Email: support@filio.online
Website: filio.online
For more information, please review our Terms of Service and our Terms of Use at filio.online/legal.